Air conditioning repairs and fault finding
When air conditioning stops doing its job, you want someone who’ll find the real cause rather than guess. Akita Air Conditioning & Refrigeration diagnoses and repairs home and business systems across Suffolk and north Essex, including systems we didn’t install.
Book a free survey →0330 043 7537At a glance.
Repairs are booked as scheduled appointments during our normal working hours, Monday to Friday, 8am–5pm. We don’t currently offer an emergency or out-of-hours call-out service.
Faults we commonly fix
- System not cooling or not heating properly
- Water dripping or leaking from the indoor unit
- Unusual noises, rattles or vibration
- Error codes or flashing lights on the indoor unit
- System not turning on, or tripping the electrics
- Low refrigerant caused by a leak
- Poor airflow, often from blocked filters or coils
- Unpleasant smells when the system starts
Cold. Heat.
Perfected.
How a repair visit works
- Tell us the symptoms. Call or book online with the make and model if you have it, any error code, and what the system is or isn’t doing.
- Diagnosis. Our engineers inspect the system, run tests and find the cause.
- A clear explanation and price. You’ll know what’s wrong and what the fix costs before any repair goes ahead.
- Repair and testing. We carry out the repair, or order the parts needed, then test the system in cooling and heating.
Refrigerant work is carried out to F-Gas regulations. Akita AC Ltd is REFCOM registered (REF1023379).
Brands we work on
We repair most common makes, including Mitsubishi Electric, Daikin, Fujitsu, Midea and Sinsera. If you’re not sure what you’ve got, send us a photo of the label on the indoor or outdoor unit.
Repair or replace?
Sometimes an older system isn’t worth repairing. If that’s the case, we’ll say so and explain the options, including what a modern, more efficient replacement would cost. See home air conditioning. We won’t push a new system if a repair makes more sense.
Preventing the next breakdown
Many faults come from dirty filters, blocked drains or a refrigerant leak that’s crept up over time. Annual servicing catches most of these early. Comfort Club members get 15% off repairs.
Call-out and repair charges
Repair costs depend on the fault and the parts needed, and everything is quoted before any work goes ahead. See prices.
How we work.
- 01
Free survey
In person or by video, at a time that suits you.
- 02
Fixed price after survey
A written quote once we have seen the space.
- 03
Installed by our own engineers
F-Gas certified, tidy, and finished properly.
- 04
Aftercare & Comfort Club
Servicing that keeps your system running well.
Rated five stars on Google.
Read our Google reviews →Common questions
Do you offer emergency call-outs?
Not at the moment. Repairs are booked as appointments, Monday to Friday, 8am–5pm, and we’ll offer you the earliest slot available.
Can you repair a system another company installed?
Yes. We work on most makes and models.
The unit is leaking water. Should it be switched off?
Yes. Turn it off at the controller to prevent damage to walls and floors, then get in touch. Leaks are often caused by a blocked condensate drain.
Do you repair commercial systems?
Yes. We repair air conditioning in offices, shops, restaurants and other business premises. See commercial air conditioning.
Ready
when you are.
Free survey, in person or by video. Mon–Fri, 8am–5pm.
Book a free survey →hello@akita.ac