Service detail

What happens on installation day

A single room is normally one day, start to finish. Here’s exactly what that looks like, so nothing on the day is a surprise.

On the day

Start to finish

We agree the positions

Before anything is drilled, we walk the job with you — where the indoor unit sits, where the condenser goes outside, and how the pipework runs between them. Nothing starts until you are happy.

Core and pipe

One core through the wall, insulated refrigerant pipework and cabling run to the condenser position, and a condensate route that drains properly rather than onto your wall.

Mount and connect

Indoor unit onto its bracket, condenser onto feet or brackets outside, flares made and torqued to spec, electrical connections made.

Pressure test and vacuum

The system is pressure tested for leaks, then vacuumed down to pull out moisture and air. Skipping this is the most common shortcut in the trade and the most common cause of early failure.

Commission and check

Charge released, running temperatures and pressures checked, performance logged in both heating and cooling.

Tidy and hand over

Cores sealed, trunking finished, site cleared. We show you the controls, the filters and how to clean them, and leave you the paperwork.

Before we arrive

What helps

  • Clear access to both the indoor wall and the outdoor position.
  • Move fragile things out of the room — drilling makes dust, though we sheet up and clear up.
  • Parking near the property if you can. We carry a lot of kit.
  • Somewhere to work outside. If the condenser position is through a locked gate, we’ll need it open.
Afterwards

What you get

  • Commissioning paperwork and your warranty details.
  • 12-month workmanship warranty from us.
  • 5-year product warranty, subject to the annual service.
  • A reminder when the service is due — miss it and the manufacturer can decline a claim.

Get a fixed price for your room

Five minutes, no visit needed, and the quote holds for 90 days.

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